Denver Airport, United ticket counter, 1989. Or an urban myth. In any
event, I wrote this version for a flight crew going from Detroit to
New York after police were called to eject an unruly first class
passenger from the plane.
Susan at the Counter
Time-Signature: 4/4 Capo: 2 Comments: Style: strum Tempo: 126
D A G D
G A7
Susan worked the counter
G A7
for an airline in the west
D Bm
Through flight delays and budget cuts
G A7
she always did her best
Bm Em
One day the flights were canceled
Bm Em
'mid curses all around
D A
She formed a queue of passengers
G D
who slowly settled down
G A7
A man shoved to the front
G A7
demanding service here and now
D Bm
She told him he must get in line;
G A7
He started up a row
Bm Em
He said Do you know who I am?,
Bm Em
but Susan was not tame
D A
She quickly took her microphone
G D
and asked the crowd his name
A A
A man at ticket counter three
G G
does not know who he is.
D Bm
If anyone can ID him,
G A7
a reward may be his.
Bm Em
Now get in line, she told him
Bm Em
as he cursed and steamed and stewed
D A
He screamed at her Well F____ you then
G D
She smiled, That takes lines too.
G A7
At that a loud and hearty laugh
G A7
erupted from the crowd
D Bm
Their tension quickly drained away
G A7
as she stood there unbowed
Bm Em
Sometimes a sense of humor
Bm Em
can get you through the day,
D A
and angry crowds can simply be
G D
an instrument you play.